management

Food

Chicago concepts to scout

For restaurateurs on the road, dining out is never just a quest for a delicious meal. It’s a mission to gather inspiration and intelligence from other concepts—from operational gurus to the competition. This is the dining guide for you.

The week’s 5 head-spinning moments: Report card time

Shareholders fail Chipotle’s Steve Ells and Monty Moran. Outback tries to turn C’s into A’s—if it can find enough opportunities. And fast casual dominates the honor roll—again.

Roughly a month after promoting Greg Creed to CEO, Yum has dropped the other shoe by announcing his successor as the head of Taco Bell.

Adjustments in tech strategies, a big promotion that slipped past unnoticed, why every big chain should be scared and the day fast food lost its mind.

Stillman, the founder of T.G.I. Fridays and Smith & Wollensky, and Blum, an architect of Olive Garden’s growth in the chain’s heyday, are among the industry veterans dissident shareholder Starboard Value wants on a completely new Darden board.

With a B.S. in psychology and business, Sterling’s goals did not include professional bartending, but her skills turned out to work to her advantage.

Phil Romano has a knack for creating restaurant concepts that set industry standards. His next venture: Sharing that knowledge with the next generation of restaurant entrepreneurs.

Cracker Barrel plans a fast-casual entry, chains stress there’s actual cooking in their kitchens, fast-food breads rise into more exotic territory, employers detail their pay ladders and Chipotle reveals its throughput and why franchising is unfair to talent.

Steve Ells shares Chipotle’s high-speed formula, Applebee’s joins Starbucks in making recharging news, possible food safety madness resurfaces and where experts say P.F. Chang’s customer data is for sale.

With no food experience beyond his own kitchen but plenty eating less-than-desirable meals on business trips, Saunders saw a niche to fill.

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