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management

Operations

This week’s 5 head-spinning moments: Boundaries smashed

Instead of heeding what normally are yellow lights, restaurants stomped on the gas and crashed through barriers this week.

Workforce

4 email hacks for foodservice operators

For when you’ve got mail—and lots of it.

Is the industry going a little crazy, or is it just a garden-variety midlife crisis? Here's the evidence to consider.

Women react to harassment at work differently than their male counterparts, a recent study shows. Here’s how operators are creating cultures that squash bullying while retaining and nurturing talent.

Smashburger’s former chief has signed on to right the pizza business.

If Mark Crumpacker meets the terms, his record will be erased.

The onetime president of IHOP, Romano's Macaroni Grill and Corner Bakery Cafe takes over from Ken Calwell.

The 600-unit fast-casual chain will now be overseen by its prior leader's wife.

The past year reaffirmed that tough times bring many changes in restaurant leadership. Here are four of the most dramatic shifts.

A longtime co-holder of the job has resigned.

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