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Reality Check

Peter Romeo

The blog from award-winning journalist, RB Editor-at-Large Peter Romeo. Peter taps into his decades of experience covering the restaurant business at a variety of publications to discuss any number of issues related to the operations and general direction of restaurants.

Workforce

What the unionization of Starbucks could mean for customers

Reality Check: Management is worried the focus on employees will temper the importance of patrons. It may not be giving the workers enough credit.

Leadership

6 innovations that trace back to Howard Johnson's

Reality Check: If you think the now-defunct brand did little more than popularize fried clams, read on.

Reality Check: The industry's largest gathering provided nearly everything an operator could want, but it posed some tough questions as well.

Reality Check: The Independent Restaurant Coalition needs to become part of the National Restaurant Association.

A disgruntled investor forced out the CEO and claimed several board seats. It's vowed to improve customer service.

Meanwhile, Starbucks Workers United continues to win converts, with at least 10 stores unionized and nearly another 200 asking for a vote.

Reality Check: Returning CEO Howard Schultz has prided himself on being a champion of working people. Will that make make him more open to collaborating with Starbucks Workers United?

Reality Check: The public had issues with the pizza. But the withering criticism was aimed at an incoming exec who's now been named executive chairman.

Reality Check: Once a worthy rival of Texas Roadhouse, LongHorn and Logan's, the brand is no longer around. Here's why.

Reality Check: You may not know the name of JP Rama, but the industry is a less discriminatory place because of him.

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