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Reality Check

Peter Romeo

The musings of Editor-at-Large Peter Romeo.

Workforce

Another union setback may not be the worst of Starbucks' labor problems

 By Peter Romeo on Jan. 18, 2022

Reality Check: Units aren't using the sophisticated tech that's been installed to alleviate GM's personnel burdens.

Workforce

Why the Supreme Court’s vaccine decision is bad for restaurants

 By Peter Romeo on Jan. 14, 2022

Reality Check: Sure, complying with Biden's mandate would have cost time, money and aggravation. But might the alternative be even worse?

Operations

4 issues percolating on the government front for restaurants

By Peter Romeo on Jan. 10, 2022

Reality Check: And—surprise, surprise—some of them are good news for an industry that’s taken its lumps.

Operations

5 anvils dangling over restaurateurs’ heads

By Peter Romeo on Jan. 07, 2022

Reality Check: Any new year brings areas of uncertainty and concern. Here are the big ones confronting the foodservice industry.

Operations

Hey Santa, here's what restaurants really want

By Peter Romeo on Dec. 21, 2021

Reality Check: The best thing you could give restaurateurs this year is a break from the near past.

Leadership

A look back at Gene Lee's sometimes contrarian approach to leading Darden

By Peter Romeo on Dec. 17, 2021

The longtime restaurant leader intends to retire in May. Here's how his thinking has influenced a casual-dining giant—if not the industry itself, according to RB's Reality Check.

Operations

Why this COVID surge may bring fewer restaurant restrictions than last time

By Peter Romeo on Dec. 16, 2021

Elsewhere in the world, service limits are being imposed on restaurants again. But in the U.S., officials are relying on vaccination and mask mandates to avoid caps on seating and hours of operation. At least until now.

Workforce

Are restaurant cashiers headed for extinction?

By Peter Romeo on Nov. 22, 2021

Reality Check: The job of taking orders and settling bills may be one of the tech boom's first casualties or major benefits, depending on your perspective.

Workforce

Tipping finds new life as a fast-food labor remedy

By Peter Romeo on Nov. 16, 2021

Reality Check: More quick-service restaurants are providing ways for guests to tip employees. Heck, even unions are suddenly for it.

Workforce

More restaurants turn unit design over to the people who have to live with it

By Peter Romeo on Nov. 08, 2021

Reality Check: No one knows the aggravations of working in a restaurant like the actual employees and their bosses. Here's a look at the growing trend of chains attempting to harness that know-how as a potent remedy for their labor problems.

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