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News

Technology

Hardee's and Carl's Jr. to add voicebots to drive-thrus

 By Joe Guszkowski on May 04, 2023

The burger brands are taking the technology from Presto nationwide after tests showed a significant revenue boost.

Marketing

Shake Shack collaborates with Chef Nina Compton on a New Orleans-style food and jazz experience

 By Patricia Cobe on May 04, 2023

Pop-ups in New York City and New Orleans Shake Shack locations offered up music, drinks and Louisiana specialties to coincide with Jazz Fest.

Leadership

Salad and Go names Corey Horsch CFO

By Lisa Jennings on May 04, 2023

He joins the growing chain as it nears its 100th store opening and accelerates growth into new markets around the country.

Technology

Chick-fil-A will soon time your mobile orders

By Jonathan Maze on May 04, 2023

The fast-food chicken sandwich chain is upgrading its mobile app with geolocation services to better time customers' mobile orders. It will also give customers wait times.

Workforce

Bernie Sanders throws his support behind a nationwide $17 minimum wage

By Peter Romeo on May 04, 2023

The Senate committee he chairs will take up a bill next month to phase in the higher wage over five years. He did not mention what changes he might seek in the tip credit.

Financing

Popeyes is taking a 'hard look' at its kitchen operations

By Jonathan Maze on May 04, 2023

The fast-food chicken chain is looking to improve operations after new products have added complexity in recent years. And it is looking to its international operators for inspiration.

Financing

Record traffic lifts Texas Roadhouse sales, but not profits

By Joe Guszkowski on May 04, 2023

Traffic rose 7.6% at the chain in the first quarter. But more guests spelled higher labor costs, which ate into margins.

Financing

A huge Hardee's franchisee declares bankruptcy and closes 39 restaurants

By Jonathan Maze on May 04, 2023

Summit Restaurant Holdings, which once operated 145 Hardee’s restaurants in Alabama, Florida, Georgia, South Carolina, Kansas, Missouri, Montana and Wyoming, plans to seek a buyer.

Financing

With Ruth's Chris deal, Darden doubles down on fine dining

By Joe Guszkowski on May 04, 2023

The 154-unit steakhouse chain will more than double the company's fine-dining footprint. But it won't compete with Darden's other upscale concepts, executives said.

Operations

Shake Shack couldn't be happier with its kiosks

By Lisa Jennings on May 04, 2023

In the ongoing effort to boost profitability, the in-store technology has proven to be the highest-margin channel for the brand and kiosk sales doubled in the first quarter.

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