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Operations

How will automated makelines impact Sweetgreen’s growth?

 By Lisa Jennings on Dec. 08, 2022

Co-founder Nicolas Jammet expressed confidence that the two robotic units to open next year will unlock new doors to profitability.

Food

Lee’s Famous Recipe Chicken goes on a flavor journey

By Patricia Cobe on Dec. 08, 2022

After 25 years with few changes to the menu, the chicken chain is exploring unique flavor frontiers for its relatively new chicken sandwich.

Technology

Here’s how Starbucks’ Web3 loyalty program extension will work

By Jonathan Maze on Dec. 08, 2022

Starbucks Odyssey, a major expansion of the company’s Rewards program into the metaverse, enables customers to collect NFTs and points through interactive activities.

Financing

Tim Hortons goes small to make it work in the U.S.

By Jonathan Maze on Dec. 07, 2022

The Bottom Line: The coffee chain’s parent company still believes the brand can work south of the Canadian border, but it first had to change.

Financing

Franchise brands push growth even as the market gets tougher

By Jonathan Maze on Dec. 07, 2022

Margins are thinning and lending is tightening. But franchise brands continue to push growth, and many are finding success recruiting new operators.

Marketing

Americans are counting on restaurants for their holiday meals, a new study finds

By Peter Romeo on Dec. 07, 2022

A survey conducted by the National Restaurant Association found that 77% of consumers will have pros do the cooking.

Financing

Why companies should, or should not, franchise their business

By Jonathan Maze on Dec. 07, 2022

A Deeper Dive: Gary Occhiogrosso, founder of Franchise Growth Solutions, joins the podcast this week to talk about franchising.

Technology

MarginEdge raises $45M for back-office restaurant software

By Joe Guszkowski on Dec. 07, 2022

The company founded by former operators offers invoice processing, inventory management and other managerial tools.

Technology

The year in restaurant technology 2022

By Joe Guszkowski on Dec. 07, 2022

Robots, ghost kitchens and the metaverse made headlines in a turbulent year for tech companies.

Operations

Are these the weirdest concepts the restaurant industry has ever seen?

By Restaurant Business Staff on Dec. 06, 2022

Restaurant Rewind: At a time of rampant format development, it’s appropriate to consider the great misfires of the past.

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