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Operations

How Wingstop readied itself for a pandemic

 By Heather Lalley on Dec. 15, 2020

The fast-casual wing brand put the pieces in place for digital transformation just before crisis landed at its doorstep.

Technology

Grubhub is offering free delivery in Chicago and New York this winter

 By Joe Guszkowski on Dec. 15, 2020

Its Grubhub+ subscription program will be free through mid-March, and partner restaurants will be added to the service at no charge.

Workforce

Restaurant industry pushes for priority on having its workers vaccinated

By Peter Romeo on Dec. 15, 2020

The National Restaurant Association is pressing federal and state officials to remember that employees are regarded as essential workers and should be high on the list of recipients.

Financing

Higher prices could rain on the delivery parade

By Jonathan Maze on Dec. 15, 2020

More chains are pushing higher menu prices for third-party delivery. RB’s The Bottom Line says this could keep the business from getting the growth it wants.

Financing

Starbucks is taking a break on Happy Hour promotions

By Jonathan Maze on Dec. 15, 2020

The coffee giant decided to pause the promotion out of concern for the safety of its workers.

Workforce

Domino’s is paying hourly workers up to $1,200 bonuses

By Jonathan Maze on Dec. 14, 2020

The pizza chain will provide the payments to front-line workers at company stores and its supply chain centers.

Financing

Starbucks is still bullish on gift cards

By Jonathan Maze on Dec. 14, 2020

Though consumers are staying home, the company said it is still seeing “nice performance” on its gift cards this holiday season.

Financing

Vegan chain By Chloe declares bankruptcy

By Heather Lalley on Dec. 14, 2020

The fast casual, once a rising star of emerging concepts, blamed the pandemic for its troubles and is seeking a buyer.

Technology

New York state partners with Ritual to bring restaurants free online ordering

By Joe Guszkowski on Dec. 14, 2020

The latest aid effort between government and a tech supplier comes as NYC halts indoor dining once again.

Technology

Olo adds 2 tech leaders to board

By Joe Guszkowski on Dec. 14, 2020

The online ordering company will look to Zuhairah Scott Washington and Russell Jones to help it continue growing amid the digital boom.

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