News

Don't even think about asking these restaurant operators to bend the rules

By Peter Romeo on Dec. 05, 2023

Restaurant Rewind: Some of the most successful chains in the restaurant business have forgone huge increases in business by refusing to make a particular change. Here’s a sampling of the brands that have held firm.

Financing

Popeyes wants its U.S. stores to operate more like its international restaurants

By Jonathan Maze on Dec. 05, 2023

The fried chicken restaurant chain believes that it can get more efficient, just like its international locations and rival Chick-fil-A.

Marketing

Domino's wants to make sure your street gets plowed this winter

By Jonathan Maze on Dec. 04, 2023

The pizza chain is giving out $500,000 worth of grants to communities for snow plowing services this season.

Operations

Next up for Travis Kalanick: Robotic kitchens

By Lisa Jennings on Dec. 04, 2023

Meet the new Lab37, a subsidiary of CloudKitchens-parent City Storage Systems, which is launching new automated bowl-building technology similar to that of Sweetgreen, Chipotle and others.

Operations

Expect more action next year on reducing credit-card fees

By Peter Romeo on Dec. 04, 2023

Working Lunch: Shifting political alliances are likely to turn a reduction in charges into an imperative at the state level.

Leadership

Blain Shortreed moves to Huddle House as president

By Peter Romeo on Dec. 04, 2023

The longtime industry veteran was most recently CEO of Long John Silver's, where he had the mission of rejuvenating the brand.

Operations

Bob Lang Sr., credited with bringing the Double-Double to In-N-Out Burger's menu, dies at 87.

By Lisa Jennings on Dec. 04, 2023

Owner Lynsi Snyder said the longtime executive was known for values-based leadership and a commitment to quality.

Food

Fusion is no longer a dirty word

By Nancy Kruse on Dec. 04, 2023

State of the Plate: Restaurant menu trends columnist Nancy Kruse examines how foods and flavors are evolving in the kitchen. Chains are demolishing "culinary silos." The trend is driving more authenticity on menus.

Premium

Financing