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Tech Check

Joe Guszkowski

Senior Technology Editor Joe Guszkowski looks at the week’s technology trends and news, examining the continued influx of new technologies into restaurants, including mobile ordering, delivery, artificial intelligence, virtual brands, ghost kitchens and robotics.

Technology

Google gets back into restaurant ordering

 By Joe Guszkowski on Aug. 11, 2026

Tech Check: The internet giant launched AI-powered ordering in Google Maps as it looks to expand its role as a hub for “agentic commerce.”

Technology

Do restaurants need a chief AI officer?

 By Joe Guszkowski on Aug. 03, 2026

Tech Check: McDonald’s and Wingstop have added CAIOs to their C-suites as they look to level up their AI plans, joining a growing movement in the corporate world.

Technology

An ode to the loyalty punch card

By Joe Guszkowski on Jul. 27, 2026

Tech Check: Digital rewards programs have made these analog loyalty trackers largely obsolete. But they may have some value left to offer.

Technology

Why now's the time for Texas Roadhouse to test delivery

By Joe Guszkowski on Jul. 20, 2026

Tech Check: The steakhouse chain has done just fine without delivery. It can use that to its advantage as it kicks the tires on the service.

Technology

Why this restaurant tech company is opening a showroom — in Hawaii

By Joe Guszkowski on Jul. 13, 2026

Tech Check: SpotOn’s first showroom will give it a physical presence in a market where simply being there could go a long way.

Technology

From tech to tarot: The long, strange trip of Kristen Barnett

By Joe Guszkowski on Jul. 06, 2026

Tech Check: After nearly a decade at the forefront of the ghost kitchen industry, the entrepreneur is pivoting to the business of human consciousness.

Technology

Why Wall Street isn't buying restaurant tech

By Joe Guszkowski on Jun. 29, 2026

Tech Check: Investors are looking for stronger profits from restaurant tech companies, and a weak restaurant market isn’t helping.

Technology

3 restaurant tech fads that faded

By Joe Guszkowski on Jun. 26, 2026

Tech Check: Dynamic pricing, subscription programs, and vending machines seemed promising but have largely disappeared. What happened?

Technology

DoorDash wants to help diners find the right restaurant

By Joe Guszkowski on Jun. 15, 2026

Tech Check: The delivery app has a new AI-powered search tool that it hopes will put an end to endless scrolling. We put it to the test.

Technology

Why technology hasn't saved restaurants yet

By Joe Guszkowski on Jun. 08, 2026

Tech Check: The industry’s rapid digital revolution was a life-saver in 2020, but it led to fragmentation and tech overload later on. AI has added new complications.

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