Tech Check

Joe Guszkowski

Senior Technology Editor Joe Guszkowski looks at the week’s technology trends and news, examining the continued influx of new technologies into restaurants, including mobile ordering, delivery, artificial intelligence, virtual brands, ghost kitchens and robotics.

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Can restaurant robots work? It's complicated

By Joe Guszkowski on Mar. 10, 2025

Tech Check: The end of Kernel shows why kitchen automation is hard. But Sweetgreen is proving it can be done.

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At Krispy Kreme, a reminder of restaurants' digital risk

By Joe Guszkowski on Feb. 27, 2025

Tech Check: Fallout from a cyberattack sunk the doughnut chain’s stock to an all-time low. Restaurants pursuing more digital sales should take notice.

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4 takeaways from Uber vs. DoorDash

By Joe Guszkowski on Feb. 21, 2025

Tech Check: The two food delivery titans are fighting in public after Uber filed a lawsuit. Here’s what it could mean for the industry.

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Restaurant tech has an ROI blind spot

By Joe Guszkowski on Feb. 10, 2025

Tech Check: Operators say tech is making them more efficient, but not always more profitable. It may be a question of how it is measured.

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The answer to Starbucks' mobile order problem has been there all along

By Joe Guszkowski on Feb. 04, 2025

Tech Check: The chain is testing software that sequences orders rather than fulfilling them as they arrive. It’s not a novel idea, but it could make a big difference.

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