Continue to Site >>>

Tech Check

Joe Guszkowski

Senior Technology Editor Joe Guszkowski looks at the week’s technology trends and news, examining the continued influx of new technologies into restaurants, including mobile ordering, delivery, artificial intelligence, virtual brands, ghost kitchens and robotics.

Technology

What we guessed wrong, and right, about restaurant tech this year

 By Joe Guszkowski on Nov. 24, 2025

Tech Check: We began the year with five bold predictions about restaurant tech. Here’s how we did, and what we learned from our mistakes.

Technology

What restaurants should talk about when they talk about AI

 By Joe Guszkowski on Nov. 17, 2025

Tech Check: The industry is continuing its rapid adoption of AI despite considerable consumer uncertainty about the technology. How can restaurants show that they’re using it responsibly?

Technology

With Spyce acquisition, Wonder takes big step toward more automation

By Joe Guszkowski on Nov. 10, 2025

Tech Check: CEO Marc Lore says the robotics company will allow Wonder to automate much of the kitchen while also expanding its restaurant selection and lowering prices. It's part of the company's goal to "make great food more accessible."

Technology

Restaurants are hurting, but delivery is not to blame

By Joe Guszkowski on Nov. 03, 2025

Tech Check: Delivery is a convenient scapegoat for the industry’s recent challenges. But there’s little evidence that it’s taking butts out of seats.

Technology

For restaurant tech, AWS outage puts spotlight on redundancy

By Joe Guszkowski on Oct. 27, 2025

Tech Check: The widespread outage last week caused headaches across the industry. But for some operators, it was business as usual, thanks to failsafes in their technology.

Technology

It's time to pull the plug on digital tip screens

By Joe Guszkowski on Oct. 20, 2025

Tech Check: Consumers are tired of being asked to tip everywhere. For restaurants looking to improve the customer experience, this practice is a good place to start.

Technology

Walmart just made the biggest restaurant tech news of the year

By Joe Guszkowski on Oct. 17, 2025

Tech Check: The retail giant’s integration with ChatGPT shows how AI could change everything about restaurants' digital business, and not entirely for the better.

Technology

DoorDash built more than just a delivery robot

By Joe Guszkowski on Oct. 13, 2025

Tech Check: The newly unveiled Dot is just one node in the company’s new autonomous delivery platform, a web of human couriers, bots and other technology that is aimed at “making the delivery experience perfect.”

Technology

How one voice AI provider is working to stand out in a crowded market

By Joe Guszkowski on Oct. 06, 2025

Tech Check: After changing its technology and losing a major customer, Kea returned with a colorful rebrand that puts a wise-cracking parrot front and center.

Technology

A Chinese tech giant sets its sights on the U.S. restaurant market

By Joe Guszkowski on Sep. 29, 2025

Tech Check: Meituan, China’s top food delivery app, recently launched Peppr, a POS system for American mom-and-pops. Even in a crowded tech market, it sees a big opportunity.

  • Page 2