Tech Check

Joe Guszkowski

Senior Technology Editor Joe Guszkowski looks at the week’s technology trends and news, examining the continued influx of new technologies into restaurants, including mobile ordering, delivery, artificial intelligence, virtual brands, ghost kitchens and robotics.


Domino's caved to third-party delivery. Will other holdouts follow?

Tech Check: To quote former Darden Restaurants CEO Gene Lee: "No." Here's why.


MrBeast exposes another big problem with virtual brands

Tech Check: The YouTuber’s massive following helped build MrBeast Burger. But that kind of influence can cut both ways.

Tech Check: Overhauls at Olo, Grubhub and Nextbite signal the end of the pandemic tech boom, and the need for more responsible growth.

Tech Check: The demise of the former delivery startup shows the dangers of pushing a good idea too far.

Tech Check: The salad chain’s first Infinite Kitchen in Naperville, Ill., offers an experience that is almost seamless, but not soulless.

Tech Check: More chains are using AI voicebots to take orders, believing they’ll help boost efficiency and sales. But is the technology ready for prime time?

Tech Check: Many restaurants say consumers are dining in more and getting less delivery, even as DoorDash and Uber Eats keep growing.

Tech Check: It's become conventional wisdom that consumers want less human interaction at QSRs. Real-life experience says otherwise.

Tech Check: Fewer operators foresee delivery-only concepts growing in 2023. It's looking like a smart bet.

Tech Check: Uber Eats is doing the right thing by cracking down on misleading listings. But it should take the new policy a step further.

  • Page 3