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Tech Check

Joe Guszkowski

Senior Technology Editor Joe Guszkowski looks at the week’s technology trends and news, examining the continued influx of new technologies into restaurants, including mobile ordering, delivery, artificial intelligence, virtual brands, ghost kitchens and robotics.

Technology

As restaurant tech consolidates, an ode to the point solution

 By Joe Guszkowski on Jul. 24, 2024

Tech Check: All-in-one may be all the rage, but there’s value in being a one-trick pony.

Technology

5 surprising tech developments from the first half of 2024

 By Joe Guszkowski on Jul. 09, 2024

Tech Check: The year has been defined by head-turning moves from unlikely players, including Grubhub, C3 and American Express.

Technology

AI in the drive-thru is only a matter of time

By Joe Guszkowski on Jun. 27, 2024

Tech Check: McDonald’s recent setback aside, the technology is on track to become a standard feature of fast food. The benefits are just too good to ignore.

Technology

First-party catering emerges as a new frontier for restaurant tech

By Joe Guszkowski on Jun. 10, 2024

Tech Check: As catering booms, more tech companies are offering restaurants the tools to do it themselves.

Technology

Retailers are ditching self-checkout. Should restaurants take heed?

By Joe Guszkowski on Jun. 05, 2024

Tech Check: Retail trends are often a preview of what's to come for restaurants, but that may not be the case here.

Technology

This little-known iPhone feature could change restaurant ordering

By Joe Guszkowski on May 23, 2024

Tech Check: Almost every customer has a POS in their pocket. Can mini mobile apps get them to actually use it?

Technology

Are consumers ordering less delivery? It depends on who you ask

By Joe Guszkowski on May 09, 2024

Tech Check: There are signs that demand is slowing. But some are finding the convenience too good to quit.

Technology

4 things we learned in a wild week for restaurant tech

By Joe Guszkowski on Apr. 12, 2024

Tech Check: If you blinked, you may have missed three funding rounds, two acquisitions, a “never-before-seen” new product and a bold executive poaching. Let’s get caught up.

Technology

Tech outages at Panera and McDonald's show the perils of digitization

By Joe Guszkowski on Mar. 26, 2024

Tech Check: As the industry gets more high-tech, crashes and cyberattacks will become more common. Restaurants should be taking steps to manage their risks.

Technology

For restaurant tech, 'unified commerce' is the new 'omnichannel'

By Joe Guszkowski on Mar. 18, 2024

Tech Check: More restaurants are looking to align their tech stacks from front to back, taking cues from a revolution already underway in retail.

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