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Tech Check

Joe Guszkowski

Senior Technology Editor Joe Guszkowski looks at the week’s technology trends and news, examining the continued influx of new technologies into restaurants, including mobile ordering, delivery, artificial intelligence, virtual brands, ghost kitchens and robotics.

Technology

Can AI help bring down delivery costs? Not just yet

 By Joe Guszkowski on Mar. 09, 2026

Tech Check: There’s hope that chatbots could help restaurants cut out third-party middlemen. Right now, they seem to be doing the opposite.

Technology

An operator couldn't find the tech he needed, so he built it with AI

 By Joe Guszkowski on Mar. 02, 2026

Tech Check: Pincho CEO Otto Othman is now offering his "vibe-coded" recipe manager to other restaurants. He believes tech suppliers should be concerned about the rise of AI coding tools.

Technology

Consumers are sending a signal on tech. Restaurants should listen

By Joe Guszkowski on Feb. 24, 2026

Tech Check: Balancing tech and hospitality is an ongoing challenge for operators. Recent data shows that the scales may be getting out of whack.

Technology

This restaurant tech company just raised $3M from its own customers

By Joe Guszkowski on Feb. 17, 2026

Tech Check: Nearly a dozen operators invested in Ovation, a customer feedback specialist. Could it be a new blueprint for tech funding?

Technology

Why food delivery's unbelievable growth will continue

By Joe Guszkowski on Feb. 09, 2026

Tech Check: For some consumers, delivery has become something they can't live without. Now delivery apps are working to make themselves even more indispensable.

Technology

How a restaurant tech startup is born these days

By Joe Guszkowski on Feb. 02, 2026

Tech Check: AI has lowered the barrier of entry for software development. Now, restaurant tech products can come from anywhere—even high schoolers.

Technology

As restaurants push to digitize, there's opportunity in the analog

By Joe Guszkowski on Jan. 26, 2026

Tech Check: Consumers fed up with tech are craving old-fashioned experiences. Restaurants stand to benefit, if they're willing to go against the grain.

Technology

What's next for Olo after a pivotal year

By Joe Guszkowski on Jan. 16, 2026

Tech Check: The online ordering company is still focused on digitizing every restaurant transaction. It's also looking to do more M&A under new owner Thoma Bravo.

Technology

A startup reimagines restaurant delivery for the AI era

By Joe Guszkowski on Jan. 12, 2026

Tech Check: Delivery Collective is betting that integrating with POS providers and ChatGPT can create a lower-cost alternative to the major delivery apps. Can it really challenge the giants?

Technology

A dubious Reddit post about food delivery strikes a nerve

By Joe Guszkowski on Jan. 05, 2026

Tech Check: The viral post alleged shameful practices by an unnamed delivery app. It was roundly denied by the apps, but raised some uncomfortable truths anyway.

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