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Tech Check

Joe Guszkowski

Senior Technology Editor Joe Guszkowski looks at the week’s technology trends and news, examining the continued influx of new technologies into restaurants, including mobile ordering, delivery, artificial intelligence, virtual brands, ghost kitchens and robotics.

Technology

Delivery's growth may not be coming from restaurants

 By Joe Guszkowski on Feb. 17, 2023

Tech Check: DoorDash and Uber Eats keep racking up sales. But they're increasingly from places that aren't restaurants.

Technology

Chick-fil-A gives delivery companies a lesson in hospitality

 By Joe Guszkowski on Feb. 15, 2023

Tech Check: A newly opened rest station for delivery people is a much-needed amenity. Why didn't delivery providers think of that?

Technology

A kitchen tool inspired by video games has restaurants going 'apeshit'

By Joe Guszkowski on Feb. 09, 2023

Tech Check: The Perfect Co. gamified the back of house to make workers more efficient. Restaurants are lining up to try it.

Technology

Robots aren’t coming to steal restaurant jobs, robot says

By Joe Guszkowski on Jan. 26, 2023

Tech Check: AI sensation ChatGPT says workers need not fear its kind. But it may be underestimating restaurants’ labor woes.

Technology

Wonder replaces restaurants on wheels with a better idea

By Joe Guszkowski on Jan. 12, 2023

Tech Check: Marc Lore's delivery startup is ditching vans for ghost kitchens. It may have stumbled into a winning concept.

Technology

4 technologies that will define restaurants in 2023

By Joe Guszkowski on Dec. 14, 2022

Tech Check: This is the stuff that will transform bottom lines, supercharge loyalty programs and start the next viral food trend.

Technology

Food delivery is insanely expensive. Consumers don’t seem to care

By Joe Guszkowski on Nov. 30, 2022

Tech Check: The average price of having McDonald’s delivered is nearly 100% more than getting it at the restaurant, a new study finds. Consumers' apparent willingness to pay for it says a lot about modern dining habits.

Technology

Multibrand restaurant companies may hold the key to the ghost kitchen model

By Joe Guszkowski on Nov. 08, 2022

Tech Check: Burger King owner Restaurant Brands International is the latest conglomerate to stack its concepts in a digital-only format. Here’s why the idea is a slam dunk.

Technology

Delivery continues to defy expectations, for now

By Joe Guszkowski on Nov. 04, 2022

Tech Check: Despite inflation, sales increased at the big providers and at many restaurants. It's starting to look unstoppable, but some red flags remain.

Workforce

The walls are closing in on delivery’s labor model

By Joe Guszkowski on Oct. 13, 2022

Tech Check: Threats to the independent contractor formula used by DoorDash and other gig companies are piling up. Changes could lead to higher costs and even unionization.

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