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Tech Check

Joe Guszkowski

Senior Technology Editor Joe Guszkowski looks at the week’s technology trends and news, examining the continued influx of new technologies into restaurants, including mobile ordering, delivery, artificial intelligence, virtual brands, ghost kitchens and robotics.

Technology

Virtual brands are entering uncharted waters

 By Joe Guszkowski on Sep. 23, 2022

Tech Check: What began as an easy way to boost revenues has become a big, sophisticated business. Here are three questions that will define the future of delivery-only concepts.

Technology

3 technologies from other industries that are making their way into restaurants

 By Joe Guszkowski on Aug. 25, 2022

Tech Check: Could outsourcing and surge pricing help solve restaurants' existential woes?

Technology

Ghost kitchens’ $1 trillion dream is fading

By Joe Guszkowski on Aug. 16, 2022

Tech Check: The delivery-only model is unlikely to live up to bold early projections. Some recent developments show where it might be headed.

Technology

Restaurant tech was due for a pruning

By Joe Guszkowski on Jul. 27, 2022

Tech Check: The flourishing industry has been hit with a reality check this year. That might not be such a bad thing.

Technology

Customers really don’t like QR code menus

By Joe Guszkowski on Jun. 21, 2022

Tech Check: Guests say they cramp the experience and feel like a chore, according to Technomic. They might have to get used to it.

Technology

Restaurants' race for more tech could leave customers in the dust

By Joe Guszkowski on Jun. 09, 2022

Tech Check: Guests want good service, not more technology. Restaurants need to get better at walking that line.

Technology

Investors veer away from food delivery

By Joe Guszkowski on Jun. 02, 2022

Tech Check: DoorDash and Grubhub have lost much of their value amid slowing demand and a harsh economy. Is the market overcorrecting?

Technology

Off-premise diners continue to fall for third-party apps

By Joe Guszkowski on May 25, 2022

Tech Check: A report from DoorDash shows that the big apps are increasingly becoming consumers’ chosen method for finding and ordering food to-go.

Technology

Restaurant tech takes aim at the bottom line

By Joe Guszkowski on May 22, 2022

Tech Check: Many attendees at this year’s National Restaurant Show are shopping for ways to protect their profits.

Technology

Move over, delivery: Pickup has arrived

By Joe Guszkowski on May 05, 2022

Tech Check: Carryout is gaining share as delivery slows down and gets more expensive. That’s good news for restaurants.

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