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Technology

How digital ordering will evolve post-pandemic

 By Joe Guszkowski on Nov. 30, 2020

The industry has come a long way technologically this year. Here’s a look at where things stand and how they might continue to develop.

Technology

5 keys to building a strong tech stack

 By Joe Guszkowski on Nov. 24, 2020

Whether upgrading an existing system or starting from scratch, here are some things to keep in mind.

Technology

3 robotics developments to watch

By Joe Guszkowski on Nov. 24, 2020

A fully automated boba machine makes its way to market, and two existing bots get upgrades.

Technology

Ghost kitchens are booming, but not everyone’s a believer

By Joe Guszkowski on Nov. 23, 2020

Some restaurants are skeptical of the financial model, while others worry about the cultural impact of delivery-only concepts.

Technology

Starbucks, Panera lead the way in digital, report finds

By Joe Guszkowski on Nov. 20, 2020

The brands topped a new ranking of limited-service chains’ digital maturity.

Leadership

Resy founder and CEO Ben Leventhal steps down

By Joe Guszkowski on Nov. 19, 2020

In a post on the company's website, he said "the time has come" to leave the company he founded in 2014.

Technology

Olo, Toast upgrade contactless ordering platforms

By Joe Guszkowski on Nov. 19, 2020

The big tech providers rolled out new products and offers this week as dining room shutdowns spread.

Technology

Outsourcing IT lays groundwork for great guest experiences

Sponsored content from our partner NCR on Nov. 18, 2020

Providing a rewarding experience for customers had already been growing increasingly important for restaurant operators before the pandemic hit.

Emerging Brands

POS provider Square unveils kitchen display system

By Joe Guszkowski on Nov. 17, 2020

The new product will streamline orders flowing in from multiple channels.

Technology

Tech Check: Bathroom-based marketing with The Whizz App

By Joe Guszkowski on Nov. 16, 2020

Delivery drivers can use the app to find available restrooms and get discounts from restaurants.

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