tipping

Danny Meyer's USHG settles tip lawsuit

By Restaurant Business Staff on Mar. 28, 2017

The agreement extends to practices that were in place before the group adopted all-inclusive pricing.

No-tipping wave is cresting

By Peter Romeo on Jun. 28, 2017

Restaurants that dropped tipping are switching back to gratuities as customers show they're not ready for an alternative that radical—with one major exception.

Operations

Service fees catch hold as tipping alternative

By Peter Romeo on Oct. 26, 2017

With minimum wage hikes increasing the pain of full-service places grappling with an in-house pay gap, operators are increasingly giving surcharges a try.

Financing

Union Square Hospitality Group's no-tipping plan by the numbers

By Peter Romeo on Nov. 03, 2015

Danny Meyer provided details Monday night at a town-hall style meeting with guests, fellow restaurateurs and the media. Here are the particulars.

Operations

Will service fees bridge the in-house pay gap?

By Peter Romeo on Jan. 08, 2018

Fees aimed at fixing disparities between the front and back of house meet mixed results.

Former employees sue Danny Meyer’s USHG over tipping

By Peter Romeo on Dec. 16, 2015

The duo say they should have gotten more money.

Operations

Delivery backlash and 4 other head-spinning moments

By Peter Romeo on Feb. 23, 2018

The dash for off-premise business is taking a detour around third-party delivery. Meanwhile, Amy Poehler isn't making restaurateurs laugh, R&D kitchens are cooking up some unusual new products, and the drug epidemic is prompting some controversial changes in operations.