Year in review

Operations

The year in restaurant design trends

The pandemic pushed operators to unveil a flurry of new prototypes in 2021, codifying the changes in consumer behavior brought on by the crisis in updated designs.

Leadership

What were they thinking???

Politics, poorly considered comparisons, bad texts and poorly conceived relief plans: The biggest restaurant blunders of 2021.

What we got right and wrong about tech going into 2021, plus the developments we didn’t see coming.

Remember these once-burning issues? You may have to dig deep into memory.

The industry's ranks of innovators were thinned by the passing of these giants.

Robots, ghost kitchens, consolidation and the metaverse are the four developments we’ll be keeping a close eye on in 2022.

Restaurant and hotel brands, professional trendologists, industry groups and food companies are all having a say in what the next year will bring. We culled through the reports to find the common threads.

With any luck, these ripples will move out of the industry spotlight--and just keep going.

The ground might not have quaked, but the industry changed significantly in 2015. Thank (or blame) technology, unions and regulators.

They made the boldest headlines in what was indisputably an up-and-down year. The ups were rocket shots to nosebleed heights, and the downs were just as extreme—catastrophic, yet wellsprings of outrage and surprise. Here are six individuals who contributed to the rollercoaster ride.

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