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Operations

First Watch adjusts for life after COVID

 By Peter Romeo on Jun. 18, 2021

The daytime dining chain is tweaking its operations with the additions of bars and takeout areas while forgoing the dash into farther-afield ventures such as ghost concepts and virtual brands.

Technology

Popmenu wants to upgrade restaurants' 'most underutilized asset': The menu

 By Joe Guszkowski on Jun. 18, 2021

Why the online ordering company fresh off a $65 million funding round views the menu as the key to customer engagement.

Operations

Creative and innovative Lettuce Entertain You turns 50

By Heather Lalley on Jun. 18, 2021

The Chicago-based multi-concept operator is gearing up for its next half century with the same spirit of inventiveness that has made it an industry leader for decades.

Operations

It’s been one heck of a year to be a first-time restaurant owner

By Patricia Cobe on Jun. 18, 2021

Smokecraft Modern Barbecue opened last July, and it’s been a nonstop roller-coaster ride for owner Andrew Darneille ever since.

Financing

Subway’s royalty fees place it among the country’s most expensive franchises

By Jonathan Maze on Jun. 17, 2021

The franchise’s ongoing charges are higher than all but one other system, backing some operators who want them lowered. The company argues it has many other strengths that make it a better option.

Financing

Top 500 2021 Ranking

Jun. 16, 2021

Dive into RB's ranking of 2020's largest chains.

Financing

Still need financial aid? The SBA says it has more options

By Peter Romeo on Jun. 16, 2021

The PPP and the Restaurant Revitalization Fund may be done, but the agency's Emergency Injury Disaster Loan program still has money available for loans and grants.

Marketing

How one Baltimore restaurant owner wants to make Juneteenth as big as St. Patrick’s Day

By Heather Lalley on Jun. 16, 2021

Keyia Yalcin of Fishnet enlisted 10 other Black-owned restaurants in her city to mount a major promotion to mark Emancipation Day.

Operations

Plastic straw restrictions re-emerge in NYC

By Peter Romeo on Jun. 15, 2021

A new law set to take effect Nov. 1 will limit when customers can use a non-biodegradable version and requires restaurants to steer them to more environmentally friendly options.

Financing

Consumers are back to spending more at restaurants than at grocers

By Jonathan Maze on Jun. 15, 2021

The industry made a complete recovery from the pandemic, according to the latest retail sales data, but some of it is coming from prices, says RB’s The Bottom Line.

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