Food

How much updating can Chi-Chi's stand without losing its soul?

Restaurant Rewind: The Mexican pioneer is promising to return in a more contemporary version. A look back at its heyday suggests that’ll be a challenging transformation.

This episode is sponsored by Uber Direct.

Uber Direct

Before burritos became as commonplace on menus as sandwiches, Chi-Chi’s was selling the Mexican staple as something called a burro, a novelty to the consumer mainstream those many decades ago. 

The option shared space on the bill of fare with a chili pie, an item that’s hardly a must-have today for Mexican chains. If a Chi-Chi’s customer wanted something more familiar nearly 50 years ago, they could always go for the french fries, maybe washing them down with a margarita, available at the time in a lunchtime-sized serving.

Those menu listings seem like an anachronism today, when many consumers can cite the differences between Sonoran and Oaxacan cuisine. The public’s knowledge of Mexican fare, and its appreciation of quality executions, have come a long way since Chi-Chi’s introduced many Americans to South of the Border fare in the 1980s and ‘90s.
 
This week’s episode of Restaurant Rewind looks at how far consumers’ familiarity with Mexican food has come and why that education poses a challenge for Chi-Chi’s in its attempt at a rebirth. Can it catch up with popular tastes and find favor with fans of Chipotle or Taco Bell?

Give a listen to decide for yourself.  

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Food

As Culver's expands into new markets, menu innovation accelerates

Behind the Menu: The Wisconsin-born fast-food chain is spreading its Midwest culinary roots into new territory, and that growth is fueling the launch of new menu items.

Financing

Luckin Coffee makes a play for the premium market

The Bottom Line: The fast-growing Chinese chain, known for its low prices, is reportedly acquiring the higher-end brand Blue Bottle Coffee from Nestle for $400 million.

Financing

Black Rock Coffee Bar sees a path to 1,000 shops

The Bottom Line: The coffee chain’s stock has stumbled since it went public in September, at least in part due to landlord delays. But executives believe the company has shaken that off.

Trending

More from our partners