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Operations

New restaurant equipment and back-of-the-house technology
Operations

James Beard nominees say they support the decision to cancel the awards

 By Patricia Cobe and Heather Lalley on Aug. 21, 2020

Past winners and 2020 nominees acknowledge the industry's challenges this year in supporting a two-year postponement.

Operations

The pandemic fuels a (virtual) wing explosion

 By Heather Lalley on Aug. 21, 2020

As more brands launch delivery-only wing concepts, there’s one big question: Can anybody beat Wingstop?

Operations

Rick Bayless gets into the ghost kitchen game

By Heather Lalley on Aug. 20, 2020

With airport business temporarily paused, Bayless is making his Tortas Frontera concept available through Kitchen United.

Operations

James Beard Foundation cancels its awards until 2022

By Heather Lalley on Aug. 20, 2020

The organization, which recognizes the country’s top independent restaurants each year, said handing out awards would do little to help an industry struggling amid the pandemic.

Operations

NYC restaurants could lose outdoor dining, Cuomo says

By Peter Romeo on Aug. 20, 2020

The governor says he's considering the move to temper a second wave of COVID-19 in the fall or winter.

Operations

Restaurants tap low- and high-tech solutions to smooth operations during the pandemic

By Patricia Cobe on Aug. 19, 2020

Operators share the innovations that are getting them through these challenging times.

Operations

US Foods launches ghost kitchen help for operators

By Heather Lalley on Aug. 19, 2020

The food distributor’s new program will help restaurants identify successful virtual concepts and craft profitable menus.

Operations

NYC operators demand a dine-in reopening plan

By Heather Lalley on Aug. 19, 2020

The city’s restaurant owners, frustrated with the indefinite cessation of indoor dining, said they’re not ruling out legal channels to force action.

Operations

Breakfast is still the most important meal of the day for First Watch

By Peter Romeo on Aug. 18, 2020

The chain, which doesn't serve dinner, says it's not suffered the a.m. sales freefall that QSRs are lamenting.

Operations

Even more chains jump on the ghost kitchen bandwagon

By Heather Lalley on Aug. 14, 2020

Fazoli’s, Dickey’s and more are launching delivery-only concepts to reach consumers looking for off-premise options amid the pandemic.

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