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New restaurant equipment and back-of-the-house technology
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Plotting a National Restaurant Show game plan

 By Lisa Jennings on May 18, 2023

Expect to see robots, plant-based everything, AI designed to ease labor costs and ideas to boost efficiency and increase traffic.

Operations

Restaurant Business parent company Winsight is sold to Informa

 By Restaurant Business Staff on May 18, 2023

The London-based global events, digital products and academic services firm is acquiring Winsight, the owner of the National Restaurant Show, the Restaurant Leadership Conference and Technomic.

Operations

It's Beard Award season. There will be drama.

By Lisa Jennings on May 16, 2023

A chef in the South says he's been disqualified, and the resulting controversy has raised a debate, once again, about fairness of the awards process.

Operations

Restaurant Business names its GM of the Year winners

By Restaurant Business Staff on May 15, 2023

General managers from Noodles & Co., O’Charley’s and Endiro Coffee were selected as the top GMs in RB’s inaugural award.

Operations

Will Panda Express be the first $10B 'mom-and-pop'?

By Lisa Jennings on May 12, 2023

Still run by its founders after 40 years, the fast-casual chain dominates its category and sees plenty of runway ahead.

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How food hall pioneer Anna Castellani is transforming community dining

By Patricia Cobe on May 11, 2023

Thriving marketplaces of local vendors connect people through food and celebrate their stories.

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Noodles & Co. guests push back on higher prices, especially for delivery

By Lisa Jennings on May 10, 2023

But with commodity deflation expected for the rest of the year, the fast-casual chain has brought back a value promotion that is already driving traffic, the company said.

Operations

Shake Shack couldn't be happier with its kiosks

By Lisa Jennings on May 04, 2023

In the ongoing effort to boost profitability, the in-store technology has proven to be the highest-margin channel for the brand and kiosk sales doubled in the first quarter.

Operations

McDonald's franchisees fined $200k over child labor violations

By Jonathan Maze on May 03, 2023

The U.S. Department of Labor fined the three operators for violations involving more than 300 minors, including two children of a manager who were 10 years old.

Operations

Why sports fans are craving Wingstop

By Lisa Jennings on May 03, 2023

Investments in national advertising during NBA and NFL games drove traffic during the first quarter. Also the new chicken sandwich line is attracting new users and boosting frequency.

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