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Operations

New restaurant equipment and back-of-the-house technology
Operations

Taco Bell wants to make its beef more sustainable

By Reyna Estrada on May 02, 2023

The taco chain is teaming up with Cargill and the National Fish and Wildlife Foundation to support ranchers' regenerative farming efforts.

Operations

At 110 and counting, this NYC dining landmark is still going strong

 By Peter Romeo on May 02, 2023

Restaurant Rewind: Don Draper and Jackie Onassis were among the legions of fans who kept the Grand Central Oyster Bar in vogue.

Operations

Chipotle wants to celebrate Cinco de Mayo with First Timers

By Lisa Jennings on May 01, 2023

This year's promotion taps users of the new event-planning platform Partiful, with BOGOs designed to bring in people who have never tried Chipotle before.

Operations

To order or not to order in the drive-thru lane

By Lisa Jennings on May 01, 2023

Pickup-only drive-thrus are faster, but Velvet Taco found it was losing guests who wanted to order from their cars. The chain has redesigned its drive-thrus to accommodate different types of users.

Operations

BJ's is testing QSR-style ordering in some restaurants

By Joe Guszkowski on Apr. 28, 2023

It’s one of a number of efforts to boost speed at the casual-dining chain, including a smaller menu.

Operations

How restaurants celebrated Earth Month this year

By Reyna Estrada on Apr. 27, 2023

Some restaurants offered promotions throughout the month, while others curated sustainable menus.

Operations

How José Andrés Group is building a multidimensional strategy to change the world

By Lisa Jennings on Apr. 26, 2023

The chef's name has become a brand that ties together restaurants across all segments, as well as a growing media division, all around the same story: the power of food.

Operations

Chipotle's lower-income guests are coming back and menu price hikes are off the table, for now

By Lisa Jennings on Apr. 25, 2023

Efforts to improve operations paid off in the first quarter and a Tik Tok-fueled promotion reached new digital sales heights. Also, Chipotle has solved your wrong pickup location problem.

Operations

McDonald's franchise strife deserves barely a Grimace compared with Quiznos' past

By Peter Romeo on Apr. 25, 2023

Restaurant Rewind: A fight over supply prices set what's still the low point in franchisor-franchisee relations. It could be a Harvard Business study of what a brand owner should never do.

Operations

5 reasons to be at the 2023 National Restaurant Association Show

By Kelsey Squire on Apr. 25, 2023

Here’s what restaurant operators can look forward to during the May event.

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