Cinnabon

Dealing with employee trauma

When Jacob Tyler Roberts started shooting at the Clackamas Mall in Oregon last December, employees at the Cinnabon barricaded themselves in the back of the store.

Focus Brands names 2 more group presidents

The company, now one of the industry’s largest franchisors, is adding a level of group presidents with multichain responsibilities.

The pigs-in-a-blanket are served in orders of three or five.

More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.

Customers share which brands have the menu items they most crave and can’t get anywhere else.

The year hasn't gotten off to a good start for restaurant unions, social media liars, soda-gulping slobs and at least one celebrity-loving restaurant chain.

Where do consumers prefer to buy a cup of coffee when convenience is key? Here are their top choices, across restaurants and convenience stores.

Cinnabon, a bakery chain with a number of non-traditional locations, will offer nurses a free cinnamon roll during National Nurses Week, May 6-12.

A restaurant chain's sales don't always reflect customer satisfaction, and vice versa. Here, we rank the leading limited-service chains using a formula that includes financials, consumer satisfaction and value.

Together, the specialty LSR category increased sales by 8.6%, to $6.9 billion, and units by 5.2%, to 11,070.

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