Dealing with employee trauma
When Jacob Tyler Roberts started shooting at the Clackamas Mall in Oregon last December, employees at the Cinnabon barricaded themselves in the back of the store.
Focus Brands names 2 more group presidents
The company, now one of the industry’s largest franchisors, is adding a level of group presidents with multichain responsibilities.
More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.