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Family dining looks for transformation after 2020’s struggles

The sector’s biggest players indulged in considerable reinvention attempts as they felt the loss of breakfast and particular challenges at off-premise.


Late-night labor challenges slow Denny's rebound

Two-thirds of the chain's restaurants can't find enough workers to stay open all night, hurting its sales recovery in the process.

The latest flurry of comeback measures includes the launch of virtual concepts, a tweaked menu and growth through conversions.

The family chain is providing incentives for franchisees to extend their hours.

Delivery was supposed to be the big gainer of the pandemic. But operators have discovered that an old service coupled with new technology is what they’re seeing as a greater sales opportunity.

The diner chain is being stymied by difficulties in finding workers for off-hour shifts.

The family chain is forgoing some royalty fees and helping on rent rollbacks to help operators get back on their feet.

Chains are establishing new roles and responsibilities as dining rooms reopen.

It projects that it could be in default on its financial covenants for the second quarter, but expects to have access to more funds next week.

The two are the latest big chains to try that form of to-go and delivered meals.

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