Operations
Inside Maggiano's plans to 'democratize luxury'
The Italian polished-casual chain has upgraded everything from its croutons to its tablecloths as it looks to offer a more upscale experience. But prices are staying more or less the same.
Operations
Maggiano's begins a turnaround, with Chili's playbook in hand
The Italian casual-dining chain is taking cues from its soaring sister concept as it looks to return to traffic growth.