Panera Bread

Marketing

Panera Bread to give loyalty members more choice

By Lisa Jennings on Sep. 20, 2022

Panera Bread tweaks loyalty program to give members more choice for rewards.

Technology

Panera to test voice ordering in drive-thrus around Rochester, N.Y.

By Lisa Jennings on Aug. 29, 2022

Two units will test OpenCity’s voice bot system called "Tori" in hopes of cutting wait times and improving accuracy.

Financing

Panera Brands and Danny Meyer’s SPAC call their deal off

By Jonathan Maze on Jul. 01, 2022

The operator of Panera Bread, which had planned to go public with an investment in USHG Acquisition Corp., cited “deteriorating capital market conditions” in ending their agreement.

Premium

Operations

Inside Panera’s to-go store strategy

By Heather Lalley on Jun. 13, 2022

One month after opening its first digital-only, seat-less restaurant, the all-day bakery-café chain reports “very promising” results and is making plans to open more around the country.

Operations

Panera opens a pick-up-only store

By Heather Lalley on Jun. 10, 2022

The first Panera To Go, which opened on Chicago’s North Side last month, has no dining room. Two more digital-only locations are planned to open this year, the bakery-café chain said.

Leadership

Panera hires Marlene Gordon as chief legal officer

By Heather Lalley on May 02, 2022

Gordon will also serve as SVP and secretary for Panera Bread and Panera Brands, the company said.

Beverage

Panera goes for the big gulp with revamped monthly beverage subscription

By Heather Lalley on Apr. 18, 2022

Building on the success of its coffee subscription, the fast casual launched the $10.99-a-month Unlimited Sip Club, which offers 26 self-serve beverages.

Technology