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Smashburger

Secrets to a happy franchise marriage

 By Peter Romeo on Jan. 09, 2012

Relations between franchisee and franchisor have always been a make-or-break dynamic for restaurant chains. But the prescription for a mutually lucrative partnership has been scrambled a bit by the Great Recession.

Food

Fries toward the future

 By Lizzy Freier on Jul. 31, 2017

Health, shmealth—consumers want their fries, but not exactly in the same old way.

Flashes of political frustration at RLC

By Peter Romeo on Mar. 27, 2012

Frustration with the federal government bubbled over during a session of the Restaurant Leadership Conference, with attendees angrily complaining to the chairman of the National Restaurant Association about the political process and the group’s role in it.

Marketing

The big idea: Olive Garden's Never Ending Pasta Pass

By Restaurant Business Staff on Jan. 30, 2018

Olive Garden asked a cross-functional team—finance, marketing, operations, communications and others—to build on its Never Ending Pasta Bowl promo.

Building a better burger

By Patricia Cobe on Aug. 31, 2012

While steakhouses and casual dining spots have suffered recently from a trading-down trend, the "better burger" segment has benefited from trading up.

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