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Smashburger

2017 Top 500: Burger

 By Restaurant Business Staff on Jun. 07, 2017

The top three burger chains, all QSRs, own two-thirds of the category's sales.

Secrets to a happy franchise marriage

 By Peter Romeo on Jan. 09, 2012

Relations between franchisee and franchisor have always been a make-or-break dynamic for restaurant chains. But the prescription for a mutually lucrative partnership has been scrambled a bit by the Great Recession.

Food

Fries toward the future

By Lizzy Freier on Jul. 31, 2017

Health, shmealth—consumers want their fries, but not exactly in the same old way.

Flashes of political frustration at RLC

By Peter Romeo on Mar. 27, 2012

Frustration with the federal government bubbled over during a session of the Restaurant Leadership Conference, with attendees angrily complaining to the chairman of the National Restaurant Association about the political process and the group’s role in it.

Marketing

The big idea: Olive Garden's Never Ending Pasta Pass

By Restaurant Business Staff on Jan. 30, 2018

Olive Garden asked a cross-functional team—finance, marketing, operations, communications and others—to build on its Never Ending Pasta Bowl promo.

Building a better burger

By Patricia Cobe on Aug. 31, 2012

While steakhouses and casual dining spots have suffered recently from a trading-down trend, the "better burger" segment has benefited from trading up.

Marketing

Social media evolves from marketing to operations

By Amanda Kooser on Jun. 24, 2013

Ruby Tuesday’s narrowly-averted cheese-biscuit apocalypse demonstrates how social media’s role is evolving from marketing to operations.

Marketing

One-to-one marketing plus 4 more tech trends from RLC

By Sara Rush Wirth on Mar. 30, 2015

While “millennial” was one of the top buzzwords of the Restaurant Leadership Conference last week, much of the conversation revolved around how this demographic interacts with brands—which means technology.

Jollibee to buy piece of Smashburger for U.S. growth

By Peter Romeo on Oct. 13, 2015

The Asian giant is paying an estimated $134 million for the minority interest.

Smashburger CEO resigns from post

By Kelsey Squire on Apr. 27, 2016

Scott Crane stepped down to pursue other opportunities, the fast casual said.

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