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Technology

The latest news and trends in restaurant technology
Technology

A techie fast casual ups its tech game

 By Sara Rush Wirth on Sep. 12, 2016

With a new CEO at the helm, The Melt rolled out a new look to improve efficiencies and better the customer experience.

Technology

Efficient digital signage is smarter than the average menu board

 By Amanda M. Westbrooks on May 25, 2017

Scott Redler has no trouble counting the reasons that Freddy’s Frozen Custard & Steakburgers invested in digital menu boards. The chain’s chief operating officer says that in a growing...

Technology

TGI Fridays enhances online offerings through Amazon Alexa and Amazon Pay

By Restaurant Business Staff on Nov. 30, 2017

Guests are now able to place an order, pay their bill or make a reservation using just their voice.

Technology

Restaurants get creative with QR codes

By Amanda Kooser on Sep. 11, 2012

According to a 2012 study by mobile barcode producer Scanbuy, quick serve restaurants are behind only consumer packaged goods companies in their use of QR code for promotional campaigns. Here are some QR campaigns that caught our attention, and more importantly, the customers'.

Technology

Yield management: An alternative to the discount deal?

By Joann Whitcher on Jun. 05, 2013

While standard practice in other industries—hotels and airlines use it constantly—yield management models are still fairly new to the restaurant sector.

Technology

CIOs in the c-suite

By Sara Rush Wirth on Jan. 05, 2015

Recently, many big brands have started bringing professionals into the c-suite to head up tech efforts—from security and payment in the age of data breaches to consumer-facing mobile apps.

Technology

How mixologists use technology to create better bars

By Amanda M. Westbrooks on Sep. 17, 2015

The consumer experience at the bar looks different than it did a few years ago, from tablets that serve as virtual sommeliers to self-serve tap systems.

Technology

5 ways tech can fuel target marketing

By Simedar Jackson on Sep. 19, 2016

Facing competition from independents, chains find techie ways to sell their local appeal.

Technology

Operators dial up digital ordering

Sponsored content from our partner Comcast Business on Aug. 30, 2017

Restaurants are focusing on digital platforms that make it convenient to order and pay for takeout with a tablet, smartphone or voice-controlled personal assistant and skip the line at pickup.

Technology

Burger chain tests facial recognition for ordering and loyalty

By Sara Rush Wirth on Dec. 20, 2017

CaliBurger says the technology is part of its strategy to compete against Amazon in the digital world.

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