Technology

The latest news and trends in restaurant technology
Technology

Waffle House stakes out turf in the sharing economy

Waffle House, a coffee-counter concept that hasn’t generated gasps with its tech innovations to date, is pairing up with the latest in app-based sharing, a new service that’s equal parts eBay and Uber.

Technology

3 can’t-miss tips for implementing technology

Finding the technology that works for your operation and getting buy-in from the CEO down to franchisees is no easy feat. Here’s what’s helped other operators successfully implement tech in their restaurants.

Operators sound off on the tricks to featuring the right tunes.

Guests at 100 BJ’s locations can now order through Grubhub’s online and mobile platforms.

The chain reportedly sat on information about the web vulnerability, which sources outside the brand say could have exposed the records of millions of customers.

Third-party delivery may be getting all the buzz, but a growing number of operations are showing renewed interest in a more familiar means of capturing off-premise sales.

One reason why some restaurants have been hesitant to switch to cloud computing is the need for an always-on Internet connection. What happens if the Internet goes down?

Mobile smartphone apps are quickly becoming the go-to platform for ordering takeout. According to a new eMarketer report, “Mobile Fast Food Marketing: How QSRs and Fast Casuals Are Getting Quicker and Faster,” more consumers are making their dining decisions en route via the smartphone.

Beacons and other location-based technology already are going mainstream in the retail space. Now restaurants are getting in the game, using geotargeting to deliver hospitality in new ways.

The four-unit experiment “is going extremely well,” CEO Kevin Miles told Wall Street.

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