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Technology

The latest news and trends in restaurant technology
Technology

Are digital menus the way to go?

 By Lisa Arnett on Sep. 17, 2015

When it comes to menu boards, going high-tech isn’t always the right choice. Whether it’s digital screens or chalkboards, the decision goes beyond aesthetics.

Technology

What restaurant tech consumers hope to find

 By Sara Rush Wirth on Sep. 12, 2016

A new survey from Deloitte identifies what consumers want from restaurant technology. These are the consumer-facing tech advances that are driving sales and frequency.

Technology

What’s next for Starbucks?

By Peter Romeo on Aug. 01, 2017

Early adoption of such now-standard functions as pre-payment of mobile orders has helped Starbucks outpace the industry. What sort of sales and margin and enhancements is it eying now? Here's a preview.

Technology

7 predictions for what lies ahead for tech in restaurants

By Sara Rush Wirth on Jan. 01, 2018

The upcoming year might not look quite like the space age the Jetsons lived in, but the tech-forward society is moving closer and closer to it.

Technology

Today's restaurant tech may need some catch-up

By Peter Romeo on Sep. 17, 2012

Imagine if the course of food trends was reversed and home kitchens suddenly became the source of the best and most interesting culinary ideas. In that alternate reality, restaurants would be the followers, not the innovators, hoping to catch up with customers who were routinely more inventive and advanced.

Technology

How a failing guest feedback program helped Texas Steakhouse improve

By Joann Whitcher on Jun. 05, 2013

What happens when your guest feedback programs insist your customers love you, but your restaurant is empty? That was Terry Smith’s dilemma when he was brought on board as consultant for Texas Steakhouse in 2008.

Technology

E-commerce giants try restaurant delivery

By Peter Romeo on Dec. 17, 2014

Uber, Amazon are testing new high-tech ways to function as a middleman between restaurants and consumers.

Technology

Next-level mobile apps drive engagement

By Sara Rush Wirth on Sep. 17, 2015

The trick to consumer app engagement isn't only figuring out what bells and whistles to use in operations, but staying one step ahead of the competition.

Technology

Real-time updates keep waiting guests under control

By Julianne Pepitone on Sep. 19, 2016

Many independents and smaller operations using waitlist management apps stick to a basic model—and those off-the-shelf options still seem to be helping business.

Technology

Tech to keep and kill

By Sara Rush Wirth on Sep. 13, 2017

Here's what RB's managing editor has learned from viewing restaurant tech through a brand new lens.

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