Technology

The latest news and trends in restaurant technology
Technology

Krispy Kreme’s ‘Hot Doughnuts Now’ feature goes digital

Krispy Kreme’s fans live for the “Hot Doughnuts Now” storefront neon sign that alerts passers-by that a new batch of doughnuts has just been baked and glazed. Now the chain is shifting the alert to cell phones via a new app.

Technology

Keeping tech touch points clean

With the growth of tabletop tablets, pagers, self-ordering kiosks and even the stylus tethered to payment machines, there are a slew of new hotspots operators need to remember in their cleaning routines, says ServSafe Product Manager David Crownover.

The new technology enables customers to compare the wait times at units in their area, put their name on the list, and then monitor the time at which they’ll be seated.

Foodservice manufacturers introduced an array of new equipment at last week’s NAFEM Show in Anaheim, much of it boasting digital controls and “smart” operating systems. Several companies showed attendees how to integrate their equipment into a concept-within-a-concept as a way of solving a problem or exploiting an opportunity. Here are three examples.

Lucille’s BBQ, Hof’s Hut and the Runza sandwich chain are among the CrunchTime! customers that have adopted the management software company’s new suite of online learning programs.

Foodservice manufacturers introduced an array of new equipment at last week’s NAFEM Show in Anaheim, much of it boasting digital controls and “smart” operating systems.

The extension of online restaurant guides into meal delivery leaped forward this month with acquisitions by two giants in the field, Yelp and GrubHub.

Waffle House, a coffee-counter concept that hasn’t generated gasps with its tech innovations to date, is pairing up with the latest in app-based sharing, a new service that’s equal parts eBay and Uber.

Attendees learned how technology is changing the restaurant business in ways both subtle and profound.

A newcomer to the New York City dining scene foregoes seats, tables, even a walk-up window. Indeed, it doesn’t exist as a restaurant at all, just as a delivery app connected to a kitchen.

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