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Technology

The latest news and trends in restaurant technology
Technology

Why the shift to delivery might not last

 By Joe Guszkowski on Apr. 30, 2021

A new study found that many consumers replaced dining in with delivery last year—a trend that reversed as restaurants reopened.

Technology

McDonald’s has big hopes for its loyalty program

 By Jonathan Maze on Apr. 29, 2021

The company plans to expand its MyMcDonald’s Rewards program this summer as it works to build frequency.

Technology

Record-setting quarter brings Grubhub no closer to profitability

By Joe Guszkowski on Apr. 29, 2021

The company's daily orders, gross sales and user base are at peak levels as demand for delivery continues, but it is still losing money.

Technology

Proposed Grubhub settlement on nonpartner restaurants doesn't cut it, says member of class action

By Joe Guszkowski on Apr. 29, 2021

An attorney for The Farmer's Wife plans to file an objection to the proposal in hopes of getting additional relief.

Technology

Uber Eats will let people pick up food mid-Uber ride, among other new features

By Joe Guszkowski on Apr. 28, 2021

The updates bring more flexibility to how people order things on Uber Eats as the company leans into its large network.

Technology

How restaurants are adapting and transforming their businesses amid the pandemic

Sponsored content from our partner Amazon Web Services on Apr. 28, 2021

Utilizing technology, operators can enhance customer experience and increase operational efficiency

Technology

Nextbite to launch more celebrity-backed virtual brands

By Joe Guszkowski on Apr. 27, 2021

It has hired Brian Furano as VP of celebrity and brand licensing to lead the new effort.

Technology

DoorDash unveils tiered pricing plan for restaurants

By Joe Guszkowski on Apr. 26, 2021

Operators can choose to pay commissions of 15%, 25% or 30%, with service levels scaling accordingly. DoorDash also lowered the costs of pickup and its Storefront product.

Technology

Tech roundup: Midsize chains turn to ghost kitchens for growth

By Joe Guszkowski on Apr. 26, 2021

Nathan's Famous and Saladworks could double their footprints with new partnerships. Also, what happens when a fee cap expires, and a new startup wants to help create subscription programs.

Technology

Focus on the Right Restaurant Data to Yield Actionable Results

Sponsored content from our partner PAR on Apr. 23, 2021

Restaurants have access to an ever-increasing trove of data that can help them optimize decision-making, but they can maximize their insights by focusing on the data that matters.

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