Workforce

Best practices for improving recruitment, retention and training

A trying year for Subway

By Peter Romeo on Dec. 27, 2015

No one would blame the headquarters staff of Subway for ringing out 2015 with a little extra vigor. It was a catastrophic year for the brand, with high profile setbacks and heart-breaking losses. Here’s a recap.

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5 HR tips from James Beard-nominated concepts

By Alaina Lancaster on May 03, 2017

Check out these recruiting and retention strategies from buzzed about restaurants.

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The U.S.' top 30 culinary schools

By Restaurant Business Staff on Oct. 05, 2017

A recent ranking was based on program quality, types of courses provided and faculty strength, among other attributes.

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Restaurants add 25,000 jobs in December

By Jonathan Maze on Jan. 05, 2018

But the industry’s hiring was slower in 2017 than it was in 2016.

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Why restaurant managers leave

By Peter Romeo on Mar. 23, 2018

A new study ranks the reasons for management turnover.

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Franchisors are courting veterans

By Peter Romeo on Jul. 01, 2012

Meet Rita DeSanno. For 25 years she’s served in the Marines, feeding troops for three wars. Now the master sergeant is leaving the Corps and wondering where she’ll find a foodservice job in a private sector where roughly one out of 10 people is out of work.

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Tipping 360 Part 3: Staff to tap out if tipping ends?

By Sara Rush Wirth on Mar. 15, 2016

The debate over no-tipping policies has restaurant staff befuddled. In Part 3 of our “Tipping 360” series, we asked what servers would do if tipping went away.

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