Workforce

Best practices for improving recruitment, retention and training

A major labor complication and 4 other head-spinning moments

By Peter Romeo on Mar. 08, 2018

New twists added surprising complications to the familiar challenges of securing labor and managing food costs. And those weren't the only new facets of longstanding problems to come to light.

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Expanding overtime

By Sara Rush Wirth on Aug. 13, 2015

Challenges will arise from an hourly perspective when a GM needs to step in and work in excess of the agreed-upon hours, Doug McDougall says.

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4 ways to rake in employee referrals

By Alaina Lancaster on Jun. 19, 2017

Here's how to create incentives that do the heavy lifting of recruiting.

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How to build a team of responsible whistleblowers

By Alaina Lancaster on Sep. 22, 2017

Here’s how restaurants are working to build healthy cultures in which staff feel comfortable raising their voices.

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Steal these Instagram ideas from colleges

By Alaina Lancaster on Dec. 20, 2017

College operators are trying these tactics to appeal to potential job applicants

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$15 wage moves forward in 4 more states

By Peter Romeo on Mar. 19, 2018

Statehouses aren't following the federal government's lead in forgoing new requirements on restaurants.

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How to keep employees happy during the holidays

By Sara Rush Wirth on Nov. 12, 2015

Restaurant Business asked Amanda Niel, co-owner of Easy Bistro & Bar, and others to share how they manage schedules and sentiment amid the holiday crunch.

Workforce

How to train employees for dog-friendly restaurants

By Alaina Lancaster on May 01, 2017

Bringing dogs into an operation can bring a little more chaos, noise and cuteness. Here’s how to prepare workers to serve four-legged friends and their humans.

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