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Consumer Trends

The rise in plant-forward eating continues post-pandemic

 By Patricia Cobe on Aug. 04, 2022

A recent survey finds that health, money, animal welfare and environmental concerns are pushing consumers to eat more produce and less meat.

Consumer Trends

These 10 chains scoop the most craveable ice cream

By Patricia Cobe on Jul. 25, 2022

These are the restaurant chains that serve the best ice cream, according to Technomic Ignite consumer data. Some of the names may surprise you.

Financing

As inflation rises, some restaurants are lowering prices

By Joe Guszkowski on Jul. 05, 2022

Parting with a yearlong trend of price hikes, full-service operators are leaning into discounts and value menus to boost traffic, but often for a limited time.

Technology

Customers really don’t like QR code menus

By Joe Guszkowski on Jun. 21, 2022

Tech Check: Guests say they cramp the experience and feel like a chore, according to Technomic. They might have to get used to it.

Consumer Trends

Put your restaurant hipness to the test

By Peter Romeo on Jun. 20, 2022

Think you’re current on the industry’s latest lingo? Prove it by taking our pop quiz on the terms currently working their way into vogue.

Financing

How Red Robin is preparing for a ‘softening consumer’

By Joe Guszkowski on Jun. 20, 2022

The chain believes a new $10 value meal combined with strong LTOs will give price-conscious guests more options.

Technology

Food delivery mishaps are alarmingly common, study finds

By Joe Guszkowski on Jun. 17, 2022

Nine out of 10 customers had an order go wrong, according to a recent survey by Circuit. More than half suspected a driver of eating their food.

Consumer Trends

Customers are dining out more and getting less takeout

By Joe Guszkowski on Jun. 16, 2022

That’s according to Yelp, which helped seat 48% more diners in the first quarter compared to 2021.

Technology

DoorDash adds reviews, food ratings to app

By Joe Guszkowski on Jun. 13, 2022

The new tools are intended to ease "decision fatigue" for customers.

Technology

Restaurants' race for more tech could leave customers in the dust

By Joe Guszkowski on Jun. 09, 2022

Tech Check: Guests want good service, not more technology. Restaurants need to get better at walking that line.

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