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Consumer Trends

Technomic digs deeper into the Top 500 chains at the 2019 National Restaurant Show

Expert insights revealed that bar programs, breakfast and premiumization are among the trends powering growth in the restaurant industry.

Operations

Boosting consumer perception of restaurant cleanliness

As diners look for top-notch service, learn more about how to stay competitive.

Operations

5 ways to boost customers’ summer dining experience

Sponsored content from our partner GOJO Industries, the inventors of the PURELL brand on Apr. 26, 2019

Here are five ways restaurant operators can boost customers’ summer dining experience—and increase sales.

Financing

Full service sputters on

By Heather Lalley on Apr. 19, 2019

Some big players are slowly starting to show signs of life, while specialized regional concepts are very much alive.

Consumer Trends

Customers behaving badly: New hall of fame candidates

By Peter Romeo on Jan. 07, 2019

Recent eruptions suggest customers are losing perspective when a restaurant visit doesn’t go perfectly. But decide for yourself from these noteworthy examples.

Consumer Trends

Warming up delivery sales with soup

Sponsored content from our partner Campbell's Foodservice on Dec. 19, 2018

To get the most out of delivering soup, knowing what customers want, as well as knowing a few tips for packaging and promotion, is key.

Consumer Trends

Now on sale in Ariz.: Marijuana meals

By Peter Romeo on Oct. 08, 2018

A new dispensary is acting like a takeout-only restaurant, complete with specials and online ordering.

Marketing

Has Olive Garden’s Pasta Pass lost its allure?

By Peter Romeo, Heather Lalley and Benita Gingerella on Aug. 24, 2018

For the first time in the four years the deal has been offered, we easily managed to score two passes.

Consumer Trends

Move over, millennials—baby boomers are good restaurant customers too

By Patricia Cobe on Aug. 07, 2018

Operators shouldn’t jeopardize business by wooing younger consumers to the exclusion of older diners.

Consumer Trends

3 battlefronts threatening restaurants

By Peter Romeo on Aug. 07, 2018

Not all the fights threatening trouble for restaurants are raging within the industry proper.