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consumers

Technology

Move over, delivery: Pickup has arrived

Tech Check: Carryout is gaining share as delivery slows down and gets more expensive. That’s good news for restaurants.

Consumer Trends

Consumers are venting about menu prices, but not always acting on it

People are increasingly noting higher prices in their Yelp reviews, but they’re also continuing to search for more expensive options, Yelp found.

New reports show restaurants losing business while paying more for supplies, a double whammy that's derailing their recoveries.

On his final earnings call as chief executive, Lee provided some parting wisdom about the state of restaurants in an unusual moment for the economy.

People have flocked back to steak chains over the past year, according to Placer.ai. And the category leader stands apart from the herd.

The sandwich chain is one of only a few brands whose delivered food is rated higher by customers than what's served on premise.

Patrons will readily shift their loyalties on the basis of how staffs are handled, particularly on COVID safety issues, according to the findings.

A recent Technomic survey reveals the top 10 destinations for slurping a shake.

Innovation comes to the breadbasket, as restaurants upgrade service, variety and quality.

Nearly six in 10 tend to be underwhelmed by the experience. That’s just one of the surprising findings in a new consumer survey.

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