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labor

Workforce

Immigration legislation is piling up at state and federal levels

 By Joanna Fantozzi on Aug. 06, 2026

Government Watch: From the state-sponsored Visa pilot program to the Dignity Act, competing bills could reshape the labor pool for uncertain operators.

Operations

An increasingly digitized fast-food industry looks to improve hospitality

 By Jonathan Maze on Jul. 31, 2026

Major fast-food chains like McDonald’s, Starbucks and Burger King are pushing improved hospitality initiatives, even as they keep pushing kiosks and AI drive-thrus.

Workforce

How P. Terry's Burger Stand is protecting its legacy, and preventing a private-equity buyout

By Lisa Jennings on Jul. 17, 2026

The 38-unit family owned chain is transitioning to an employee-ownership trust model that its founders believe will keep its people-first culture in place long after they are gone.

Workforce

The impending end of Temporary Protected Status for workers has restaurant employers in turmoil

By Lisa Jennings on Jul. 16, 2026

Thousands of previously legal workers could lose authorization to work overnight. Employers are not sure what to do.

Financing

What is going on with the restaurant labor market?

By Jonathan Maze on Jul. 15, 2026

A Deeper Dive: This week’s edition of the weekly restaurant finance podcast features Chad Moutray, chief economist with the National Restaurant Association, talking about jobs and the economy.

Workforce

Amid uncertainty, restaurants are expected to slow their summer hiring

By Jonathan Maze on Jun. 24, 2026

The National Restaurant Association expects restaurants and bars to hire fewer workers this summer amid a stagnant market.

Workforce

Starbucks plans to hire thousands of new ‘coffeehouse coach’ roles

By Jonathan Maze on Jun. 23, 2026

The Seattle-based company wants to increase leadership inside its coffee shops and says stores that have employed the coaches have performed better. Most will be promoted from within.

Workforce

Why the Michigan State School of Hospitality broadened its curriculum

By Alicia Kelso on Jun. 11, 2026

The program, which marks its 100th anniversary next year, has placed a bigger emphasis on business topics like real estate.

Leadership

What makes Cava restaurants perform better? Having an assistant GM

By Lisa Jennings on May 21, 2026

The newly created position is already moving the needle for the fast-casual chain. Now Cava wants to build an "owner-operator" mentality.

Workforce

Restaurant operators need to keep immigration reform top of mind

By Lisa Jennings on May 18, 2026

It may seem hopeless, with Congress unable to act. But the aggressive deportation policies are hurting restaurants, said panelists at the National Restaurant Show. It's not a partisan issue, it's an economic one.

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