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What's luck got to do with it?

The pleasure my partner Barbara gets from dining out—relaxing, being waited on, and experiencing new culinary delights—are often lost on her husband, who prefers to eat at home.


Mobile commerce grabs hold of takeout ordering

Mobile smartphone apps are quickly becoming the go-to platform for ordering takeout. According to a new eMarketer report, “Mobile Fast Food Marketing: How QSRs and Fast Casuals Are Getting Quicker and Faster,” more consumers are making their dining decisions en route via the smartphone.

Waitresses take the spotlight this week. Along with a D.C. operator struggling with what to name his new restaurant. And an “upcycling” idea from those crazy guys over at Chipotle.

Gift certificates are good for business. Follow these simple instructions to increase the number of your guests and the frequency of their visits.

In his 45 years in the industry, Rich Batley has had the rug pulled out from under him more than once.

For many reasons, having to let an employee go is one of the most difficult and unpleasant tasks we face as employers. Situations leading up to a termination are always stressful on you, the employee, the rest of your staff, and even your guests.

CHICAGO (January 15, 2013 - PR Newswire)—Testa Produce has added two new trucks to its delivery fleet, both of which operate solely on electricity...

Everybody needs a pat on the back, especially employees who work diligently to make your customers' dining experiences fantastic. Part of your job as an owner or manager is to keep your team motivated, so they stick around.

PHOENIX, AZ (April 11. 2013)—Springfield Grocer Company, Springfield, Missouri, received the UniPro Foodservice 2012 Distributor of the Year Award at...

Spot check evaluations can help improve the performance of your staff. Instead of waiting for the big performance review, why not give them mini-evaluations over the course of the year?

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