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Operations

This week’s 5 head-spinning moments: No-no’s and backtracks

Wondering what peers are doing about fidget spinners, tipping and customer anxiety? Here are some of the more arresting approaches.

Food

Applebee’s adds new steak and potato LTOs

The chain’s Topped Steaks & Twisted Potatoes combo meals start at $12.99.

Chef Stephanie Izard's latest restaurant and other nearby spots offer up some business ideas operators should check out.

Having too many cooks in the kitchen isn’t always a bad thing.

Leading chains are taking innovative approaches to snacking; here are three menu trends gathered from new item rollouts.

Operators outline six tactics they use to sell trademark dishes.

The casual chain has added a $10 Tuesdays deal.

With dayparts blurring and real estate prices climbing, restaurants are finding new ways to maximize their space and staff with between-meal traffic.

As many consumers look to spend with brands that support a cause, some restaurateurs are switching to wine on tap as an eco-friendly way to appeal to guests today.

Schlotzsky's kitchen swapped labor-intensive pastas for four variations of ever-popular mac and cheese, all sharing one signature sauce.

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