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Technology

The answer to Starbucks' mobile order problem has been there all along

 By Joe Guszkowski on Feb. 04, 2025

Tech Check: The chain is testing software that sequences orders rather than fulfilling them as they arrive. It’s not a novel idea, but it could make a big difference.

Technology

CosMc's debuts its mobile app

 By Jonathan Maze on May 28, 2024

McDonald’s drive-thru beverage concept, which continues to expand in Dallas and San Antonio, now has its own mobile app.

Marketing

4 ways restaurants are seeking brand loyalty through app-based rewards

By Heather Lalley on May 08, 2018

Hitting on promos that bring in new loyalty members while also boosting the bottom line can be a tricky tightrope to cross.

Emerging Brands

The Future 50 2010

By Restaurant Business Staff on Jul. 28, 2016

Restaurant Business Magazine's annual ranking of the fastest growing small chains in America.

Marketing

How restaurants are handling Twitter’s new design

By Kelly Killian on Apr. 28, 2014

Less than a week ago, Twitter rolled out a new design for profile pages. Some operators have embraced the challenge. Others have more to learn.

Technology

E-wallets’ early adopters

By Amanda Kooser on Nov. 01, 2013

The burgeoning world of mobile has been on a slow collision course with the restaurant industry. But it may be time to speed things up.

Technology very much in hand at the NRA show

By Joann Whitcher on May 24, 2013

The restaurant industry’s shift to mobile technology was reflected on the show floor of this year’s NRA conference, with exhibitors showcasing the latest apps for everything from customer loyalty programs to systems for online ordering, labor scheduling, payments, and guest entertainment.

Technology

Thanking the customer: Mobile loyalty apps continue their ascent

By Joann Whitcher on Jun. 05, 2013

Mobile loyalty programs are popping up faster than dandelions in springtime, even though just over one third of consumers (36 percent) say they participate in a restaurant-based loyalty program, according to a Technomic Market Intelligence Report on loyalty marketing. However, notes the report, 80 percent agree they would sign up if the restaurant they visit most often offered a program.

Operations

Safe equipment storage for customers with food allergies

By Restaurant Business Staff on May 23, 2013

When cooking for customers who have food allergies or are gluten-sensitive, you need to be especially aware of how you store ingredients and the prep techniques you use.

2014 trends: What stays and what should go

By Patricia Cobe on Jan. 02, 2014

Certain trends grab the culinary spotlight and refuse to die—even when diners and chefs can no longer stand to hear about them. One view at why some of these trends may merit continuing attention in 2014, while others should be tossed aside with the last of the New Year’s confetti.

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