mobile

Do up-and-coming apps pose a threat to Seamless and GrubHub?

For restaurateurs concerned about high commission fees paid to popular online ordering services, lesser-known apps may help alleviate that strain.

Technology

Maple: A restaurant that exists only in tech form

A newcomer to the New York City dining scene foregoes seats, tables, even a walk-up window. Indeed, it doesn’t exist as a restaurant at all, just as a delivery app connected to a kitchen.

Chains are scrambling to develop phone apps, pay-at-the-table options and other digital whistles and bells. But which of those do customers really want?

Supplementing celebrity endorsements with faux PSAs and large-scale product giveaways, Domino’s aims to give digital ordering an even bigger slice of the (pizza) pie.

Android users will also gain access to the mobile-ordering feature, which is going nationwide ahead of schedule.

An upswing in sales from phone-toting consumers has prompted Starbucks to complete the U.S. rollout of its Mobile Order & Pay service more than three months ahead of schedule.

With breakfast rivals like Starbucks and McDonald’s already moving in that direction, the doughnut chain is looking to heat up the competition for convenience hunters.

Here's what we found during a head-to-head comparison of third-party deliverers like Postmates and UberEats.

The techie theme that came out of this year’s Restaurant Leadership Conference: We’re not quite there yet. Despite the numerous solutions on the market today, operators still are struggling with what they really need and how to make it effective.

It’s no secret the four main food channels—restaurants, supermarkets, on-site foodservice facilities and c-stores—are looking more alike by the day. But there are still ideas unique to each for bolstering traffic and sales. Here, we present 12 tactics that could translate from one sector to the next.

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