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Do up-and-coming apps pose a threat to Seamless and GrubHub?

May 01, 2015

For restaurateurs concerned about high commission fees paid to popular online ordering services, lesser-known apps may help alleviate that strain.

Technology

Maple: A restaurant that exists only in tech form

 By Bianca N. Herron on May 27, 2015

A newcomer to the New York City dining scene foregoes seats, tables, even a walk-up window. Indeed, it doesn’t exist as a restaurant at all, just as a delivery app connected to a kitchen.

Technology

What tech users want from restaurants

By Peter Romeo on Jul. 29, 2015

Chains are scrambling to develop phone apps, pay-at-the-table options and other digital whistles and bells. But which of those do customers really want?

Technology

Domino’s marketing approaches nearly outnumber its tech offerings

By Kelsey Squire on Sep. 08, 2015

Supplementing celebrity endorsements with faux PSAs and large-scale product giveaways, Domino’s aims to give digital ordering an even bigger slice of the (pizza) pie.

Starbucks will conclude mobile ordering, payment rollout this month

By Kelsey Squire on Sep. 11, 2015

Android users will also gain access to the mobile-ordering feature, which is going nationwide ahead of schedule.

Technology

Starbucks completes domestic rollout of Mobile Order & Pay

By Peter Romeo on Sep. 23, 2015

An upswing in sales from phone-toting consumers has prompted Starbucks to complete the U.S. rollout of its Mobile Order & Pay service more than three months ahead of schedule.

Dunkin’ inches into pay-ahead, delivery

By Peter Romeo on Nov. 18, 2015

With breakfast rivals like Starbucks and McDonald’s already moving in that direction, the doughnut chain is looking to heat up the competition for convenience hunters.

Technology

Restaurant Business tests third-party delivery services

By Sara Rush Wirth on Feb. 16, 2016

Here's what we found during a head-to-head comparison of third-party deliverers like Postmates and UberEats.

Technology

9 tech concerns on restaurateurs' minds

By Sara Rush Wirth on Apr. 07, 2016

The techie theme that came out of this year’s Restaurant Leadership Conference: We’re not quite there yet. Despite the numerous solutions on the market today, operators still are struggling with what they really need and how to make it effective.

12 ideas swiped from other industries

By Restaurant Business Staff on Aug. 09, 2016

It’s no secret the four main food channels—restaurants, supermarkets, on-site foodservice facilities and c-stores—are looking more alike by the day. But there are still ideas unique to each for bolstering traffic and sales. Here, we present 12 tactics that could translate from one sector to the next.

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