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Operations

This week’s restaurant nightmares: Nailed

Crime doesn't pay, as some restaurateurs learned this week. But, sometimes, neither does doing what seems the right thing for your staff.

Operations

This week’s 5 head-spinning moments: Going too far?

Restaurants could be losing one of the industry's key federal protections, and that's not the only extreme possibility that emerged for the business.

A union is suing the president for keeping his connection to the industry, saying the benefits are unconstitutional.

This week’s goddammit moments were not of the passive variety. Operators were plunged into a crisis by the remarkably bad decisions they made, some after what had to have been considerable deliberation.

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