prices

Think we're seeing deep discounts today? Here's when the price shifts really hit the fan

By Peter Romeo on Jul. 11, 2024

Restaurant Rewind: Even all these years later, the semi-permanent bargains that Taco Bell and McDonald's embraced in the '80s and '90s still astound.

Food

Maggiano's begins 'next chapter' with premium cocktails, ingredient upgrades

By Joe Guszkowski on Jul. 10, 2024

Updates such as tableside drink service and specially grown tomatoes are designed to give customers more bang for their buck at the polished-casual Italian chain.

Food

6 menu items to watch at convenience stores this summer

By Joe Guszkowski on Jul. 03, 2024

C-stores are embracing their position as an affordable alternative to restaurant food, offering things like Spam, meal bundles and $6 burrito bowls.

Food

Fast-food chains wage a value war to get customers in the door

By Patricia Cobe on Jun. 27, 2024

The summer of 2024 is turning out to be the summer of the value meal at top quick-service brands. Here's a look at some of the deals that restaurant chains are offering.

Operations

Looking for relief from inflation? History taught us this isn't the remedy

By Peter Romeo on Jun. 26, 2024

Restaurant Rewind: President Nixon figured he could put a rein on soaring prices and wages with a stroke of his pen. There's a reason it was dubbed the Nixon Shock.

Premium

Financing

Some value-related cracks show in Chick-fil-A's foundation

By Jonathan Maze on Jun. 26, 2024

The Bottom Line: The chicken sandwich chain has been an unstoppable powerhouse for years. But customer-satisfaction data and value scores show some diners are frustrated over its prices.

Operations

Chick-fil-A's top-ranking customer-satisfaction score may be slipping

By Lisa Jennings on Jun. 25, 2024

In this year's American Customer Satisfaction Index, the Atlanta-based chicken chain remains the top-ranked limited-service chain. But its score declined.

Premium

Marketing