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Technology

Grubhub acquires LevelUp for $390M

The delivery giant strategically adds the digital ordering and loyalty platform to its portfolio.

Operations

Why Chick-fil-A is getting into the meal kit business

Also on this week’s episode of “A Deeper Dive,” RB revisits some times when executives got their brands into trouble.

The fast-growing chicken chain is opening its first franchises outside of the U.S. in Canada in 2019.

The onetime Cheddar’s CEO fills a longstanding vacancy.

The struggling full-service pizza chain hopes the investment will jump-start its growth.

Rank-and-file operators say they’re being pressured to sign a new franchise agreement that cuts too deeply into their profits.

The move will allow Andres’ ThinkFoodGroup to expand the concept outside of SBE properties.

The onetime CEO of Fired Up and COO of Brinker International spent his whole professional life in casual dining, starting at age 24 at the first Chili’s.

Despite concerns that a chain’s employee—or even its founder—could tarnish the brand image with a misdeed, these operators say the benefits outweigh the risks.

The investment comes with plans to expand both restaurant brands while also developing new concepts.