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Marketing

Burger King invites fans to create next Whopper

 By Patricia Cobe on Feb. 05, 2024

BK’s Royal Perks members can submit their spin on the signature burger for the chance to win a million-dollar prize.

Consumer Trends

Why Reddit couldn't stop talking about Taco Bell last year

 By Joe Guszkowski on Feb. 05, 2024

The chain made headlines with a slew of new menu items, but it was something else that drove discussion online.

Financing

As it loses customers to grocery stores, McDonald's shifts gears on pricing

By Jonathan Maze on Feb. 05, 2024

The company acknowledged that lower-income consumers are eating at home more often, largely because of moderate price hikes at grocers. Here’s how the fast food giant plans to respond.

Financing

One year later, the economy keeps going strong

By Jonathan Maze on Feb. 04, 2024

The Bottom Line: In late 2022, just about every economist was predicting a recession. Instead, we’ve had a strong economy fueled by a resilient consumer.

Financing

Starbucks' incredible loyalty program can only take the company so far

By Jonathan Maze on Feb. 02, 2024

The Bottom Line: The coffee shop giant said its problems with occasional customers last quarter were “transitory.” Fixing that problem will be a big challenge.

Consumer Trends

Couples tend to splurge on Valentine's Day, spreading love to high-end restaurants

By Patricia Cobe on Feb. 02, 2024

Check averages go up on and around Feb. 14, but while guests may open their wallets for a pricey dinner, tips take a dip.

Leadership

Blaze, Rocky Mountain Chocolate, Swig and more shake up their executive ranks

By Restaurant Business Staff on Feb. 02, 2024

Executive Summary: Christian Kuhn is the new CMO at Blaze. Veteran chain executive Starlette Johnson becomes interim CEO at Rocky Mountain Chocolate Factory, and more.

Technology

Restaurants fall head over heels for AI

By Joe Guszkowski on Feb. 02, 2024

Tech Check: Many view the technology as a knight in shining armor for their labor woes. Is it the start of a lasting relationship, or just puppy love?

Workforce

Jose Andres accepts the unionization of another D.C. restaurant

By Peter Romeo on Feb. 02, 2024

The famed chef voluntarily recognized a Unite Here chapter as the collective bargaining representative for employees of The Bazaar. He now has four unionized restaurants.

Operations

Sweetgreen names former Starbucks exec COO

By Lisa Jennings on Feb. 02, 2024

Rossann Williams was prominent in the coffeehouse chain's early unionization response. Now she joins Sweetgreen as it pushes toward profitability.

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