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Podcast transcript: Cici's President Jeff Hetsel

 By Jonathan Maze on Feb. 01, 2024

The executive of the pizza buffet chain discusses video games, technology, labor costs and my favorite pizza in this transcript of the most recent episode of the podcast A Deeper Dive.

Workforce

The staff of another Jose Andres restaurant aims to unionize

 By Peter Romeo on Feb. 01, 2024

Employees of The Bazaar in Washington, D.C., have drafted a petition and asked for voluntary recognition of union representation. The famed chef has yet to respond.

Financing

Here are 5 big details Starbucks just revealed to investors

By Jonathan Maze on Feb. 01, 2024

The coffee shop chain sells a lot of gift cards, has plans for late-night delivery and new product introductions. And young people like their beverages cold.

Operations

Sweetgreen is ready for commitment, at least for a year

By Lisa Jennings on Feb. 01, 2024

The chain on Thursday is adding a third tier to its loyalty program: an annual subscription option for $100.

Financing

How Cici's Pizza is becoming more like Chuck E. Cheese

By Jonathan Maze on Jan. 31, 2024

A Deeper Dive: Jeff Hetsel, president and COO of the pizza buffet chain, joins the podcast to talk about the brand’s focus on games and what that does to its business.

Marketing

PFG blurs the line between proprietary and big-brand products

By Peter Romeo on Jan. 31, 2024

The distributor announced a deal this week to co-brand items from its in-house Sweet Encore dessert line with the Hershey name.

Marketing

Restaurants look to drive super sales on Super Bowl Sunday

By Heather Lalley on Jan. 31, 2024

Marketing Bites: For some brands, it’s the biggest day of the year. And one Chicago operator is partnering with a cannabis company for some very special wing sauce.

Financing

McDonald's works to keep pace with its customers' quality demands

By Jonathan Maze on Jan. 31, 2024

The Bottom Line: The fast-food giant’s improvement to its burgers is the latest menu upgrade in a bid to keep up with a competitive restaurant market.

Financing

Savory Fund backs smoothie, acai bowl concept South Block

By Heather Lalley on Jan. 31, 2024

The majority stake marks the 12th restaurant investment for the Utah-based private-equity firm and the first in its $200 million Savory Fund III portfolio.

Technology

Online ordering startup Owner.com raises $33M

By Joe Guszkowski on Jan. 31, 2024

The fast-growing company aims to help mom-and-pops build their online business with an “all-in-one” set of tools.

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