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Financing

National Restaurant Association takes aim at FTC's proposal to kill add-on fees

 By Peter Romeo on Dec. 07, 2023

The association wants operators to speak out against a ban on service fees, which have become increasingly popular at restaurants.

Technology

SoundHound AI is buying another AI vendor, SYNQ3

 By Peter Romeo on Dec. 07, 2023

The deal will expand the scope of SoundHound's operations to 10,000 locations across 25 chains, the buyer said. Terms were not disclosed.

Marketing

Pizza Hut is giving away free pizza to delivery drivers

By Reyna Estrada on Dec. 07, 2023

Marketing Bites: Pizza Hut says thank you to delivery drivers, Wingstop launches a card game and Shoney’s celebrates National Free Hot Fudge Cake Day.

Food

Outback Steakhouse innovates the menu by giving equal play to food and drink

By Patricia Cobe on Dec. 07, 2023

Becky Boyd, Director of Menu Innovation & Strategy for parent company Bloomin’ Brands, talks about how she and her team are firing up R&D activity.

Operations

How higher wages at Cava help boost traffic

By Lisa Jennings on Dec. 07, 2023

Because the fast-casual chain had already invested in increasing pay, they were ahead of the game when the labor crisis hit. As a result, Cava hasn't raised menu prices as much as peers, giving guests a strong perception of value.

Financing

Chris Kempczinski changes his tune on restaurant automation

By Jonathan Maze on Dec. 07, 2023

The Bottom Line: While noting that humans will continue to drive restaurants, the McDonald’s CEO notes that the calculus on automation gets closer as labor costs soar.

Operations

Former Eataly exec named CEO of Creative Culinary Management

By Lisa Jennings on Dec. 07, 2023

A subsidiary of Jean-Georges Restaurant Holding Co., the group manages the restaurant portfolio of New York City's South Street Seaport neighborhood.

Food

BJ's, Maggiano's and Firebirds go all in for the holidays

By Patricia Cobe on Dec. 07, 2023

Taste Tracker: White Castle riffs on sliders; the Double Decker Taco returns to Taco Bell; shades of red at Modern Market; new global sauces for Quizno’s and Sweetfin; and Playa Bowls adds seasonal spirit to the menu.

Financing

McDonald's is a chicken chain now

By Jonathan Maze on Dec. 06, 2023

The company’s chicken business is “on par” with its beef business as Americans continue to devour more poultry. It plans more chicken products in the coming years.

Emerging Brands

Mamahuhu hopes to spark 'third wave' that builds on legacy of Chinese-American mom and pops

By Lisa Jennings on Dec. 06, 2023

Chef Brandon Jew takes on the fast-casual challenge of scaling quality food at an accessible price in a Panda Express-dominated segment. But you won't find Chrysanthemum Salad at Panda Express.

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