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Workforce

Can restaurants do anything about employees' social media activity?

Dealing with a staffer who posts hateful content is not as simple as it seems, Advice Guy says.

Marketing

Starbucks launches members-only Facebook group to promote its fall beverages

The Leaf Rakers Society group fuels consumer excitement for the coffee chain’s pumpkin-spice offerings.

What’s more likely to turn heads, the next chapter in Burgerville’s union dealings, or the fourth bun-related restaurant closure of the week? Check out these and the industry’s other jaw-dropping developments of recent days.

Word spread on social media about a small test of items intended as afternoon add-ons.

The “We Beefin’” EP slams McDonald’s, Burger King and others.

The two chains playfully fight it out on social media.

Things can go wrong for restaurants in truly unique ways. Here's a slab of proof, gathered from just the last few days.

The situation also underscored the importance of finding the right partner, according to the parties involved.

College operators are trying these tactics to appeal to potential job applicants

The chain said it was talking about business but may have given the impression it was insensitive to both sides in the controversy.