Operations
IHOP President Lawrence Kim wants to bring 'new energy' to the pancake chain
The family-dining restaurant chain is leaning into value, simplifying operations and finding its voice on social media. "We're 66 years young," Kim says.
Technology
Dave's Hot Chicken ponders life after TikTok
The fast-casual chicken chain’s marketing relies heavily on content created by users of the video app. What happens if it goes dark?