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'Give me mas'

Taco Bell is on a tear to grow from a $7-billion brand to a $14-billion category killer in the next 10 years, CEO Greg Creed told the audience at RLC.

Top Stories of 2013

Before you help patrons ring in the New Year, take a moment to consider what restaurateurs chose as the top business stories of the past one. Here are our most-read stories of 2013.

If colleagues attended the NRA Show and you didn’t, grant them some deep-thought time. They’re likely grappling with new necessities that mandate changes in their attitudes and ways of doing business. You may want to sit at their feet and get a download, Grasshopper.

To generate buzz for the release of its new smartphone app on Oct. 28, Taco Bell went silent on all of its social media channels for one day, replacing its characteristically prolific posts with one disruptive message: “Taco Bell isn’t on Instagram [or Twitter or Facebook], it’s #onlyintheapp.” It was accompanied by a link to download the new app, designed heavily around mobile ordering and payment.

From slightly NSFW marketing to riding out celebrity happenstance, here are some recent social media wins operators can learn from.

The two chains playfully fight it out on social media.

The interviews are over. The offer has been made.

Lacrosse. Soccer. Softball. Basketball. Leho Poldmae never says “no” to sponsoring a youth sports team in the Westminster, Maryland community where his franchise of The Greene Turtle is located.

The traditional tools of legislative influence—lobbying, PACs, grassroots efforts—don’t cut it anymore.

Ideas from December 2011

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