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Editor's note: Thanks, Bernie

Bernie Ebbers defrauded WorldCom investors of $11 billion, for which we owe him our deep gratitude.

Consumer insights: Buy and cell

Some restaurateurs ban cell phones, while others allow them. But how does the public feel?

Managers are getting the message. Wireless technology eases operations off-site and in-house, and can even turn a profit.

Although a vast majority of phone-toting restaurant patrons try to spare fellow diners the annoyance of a mid-meal ring, 28% are no more discreet than they would be in a car, according to a new survey.

Starbucks has added its wireless web service to around 110 coffeehouses in Indiana, Kansas, Missouri, New Mexico, and Wisconsin, the company said.

The Krystal fast-food chain is offering patrons free Wi-Fi access, joining McDonald's, Panera, Starbucks and Schlotzsky's in the wireless arena.

Fast Company is a magazine for, about and inspirational to organizations that embody the attributes that define the best ways to compete, work, and win. In "Is Your Company Up To Speed," from the June 2003 issue, Fast Company poses these questions to businesses who want to be "fast."

Do you have an emotional bond with your customers?

Whether your excuse is daylight savings time, spring cleaning or pre-holiday holiday decorating, regularly scheduled major cleaning is essential to keep your business looking its best.

Running a foodservice operation is not a simple prospect. In addition to producing quality food and maintaining a high level of service, owners and GMs are faced with a multitude of responsibilities: payroll & human resources, taxes, state, federal and local mandates, technology, marketing, and accounting to name a few.